This Privacy Policy explains how pjili collects, uses, stores, shares, and protects the personal information of Filipino players in accordance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and applicable PAGCOR regulatory requirements.
pjili ("we", "us", "our", "the Platform") respects the privacy of every individual who interacts with our online casino and sports betting services at pjili.club. This Privacy Policy sets out, in clear and specific terms, what personal information pjili collects from you, why we collect it, how we use and protect it, and what your rights are as a data subject under Philippine law.
This Privacy Policy applies to all registered players, prospective registrants, and visitors to pjili.club (the "Site"), as well as any individuals whose personal data is processed by pjili in the context of its gaming and payment operations. It should be read alongside the pjili Terms & Conditions, which govern your use of the Platform.
pjili processes personal data as a Personal Information Controller (PIC) under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and has registered with the National Privacy Commission (NPC) as required by law. We take our obligations under the DPA seriously, and this Policy reflects those obligations in full.
Your Consent: By registering for a pjili account, depositing funds, or otherwise using the pjili Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to pjili processing your personal data as described herein. Where processing requires separate explicit consent, we will request it at the appropriate point.
For the purposes of this Privacy Policy:
The categories of personal data that pjili may collect about you, depending on how you interact with the Platform, are set out in the table below:
| Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (passport, PhilSys, UMID, driver's license) | Account registration, KYC verification, age compliance (21+) |
| Contact Data | Philippine mobile number, email address, home address (for KYC) | Account communication, OTP delivery, promotional messaging (with consent), support |
| Financial Data | GCash number, PayMaya number, bank account name and number (BPI, BDO, Metrobank), deposit and withdrawal amounts and history | Payment processing, withdrawal verification, AML compliance, PAGCOR reporting |
| KYC Documents | Photographic government ID (front and back), selfie with ID, proof of address documents | Identity verification, age verification, AML compliance |
| Gaming Activity Data | Game sessions, wager amounts, wins, losses, bonus usage, game preferences, betting history | Account management, responsible gaming monitoring, dispute resolution, service improvement |
| Technical Data | IP address, device type and OS, browser type, session timestamps, access logs | Security monitoring, fraud detection, platform optimization |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
Sensitive Personal Information: Government-issued ID numbers, financial account details, and selfie photographs constitute Sensitive Personal Information under RA 10173. pjili collects these categories solely for the purposes described above and applies enhanced security measures to this data category.
pjili collects personal data through the following channels and mechanisms:
Under the Philippine Data Privacy Act of 2012, pjili relies on the following lawful bases to process your personal data:
pjili uses your personal data for the following specific purposes:
No Data Selling: pjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We do not monetize your data in any way that is not described in this Privacy Policy.
pjili shares personal data only with the categories of recipients identified below, and only to the extent necessary for the stated purpose:
pjili is required by law to disclose certain player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities upon lawful request or as required by applicable reporting obligations. We will always seek to notify you of such disclosures where legally permitted to do so.
Transaction data necessary to process your GCash, PayMaya, BPI, BDO, and Metrobank transactions is shared with the relevant payment service providers and their banking intermediaries. These providers process your financial data under their own regulated privacy frameworks and are bound by contractual confidentiality obligations to pjili.
pjili may engage accredited third-party identity verification service providers to assist in fulfilling its KYC obligations. Your identity documents and verification data are shared with such providers under strict confidentiality agreements and solely for the purpose of identity verification.
To enable game delivery, limited technical and gaming session data may be shared with pjili's game software providers (such as JILI Games, PG Soft, and Evolution Gaming). This data is shared in de-identified or pseudonymized form where possible and is governed by data processing agreements with each provider.
pjili engages cloud hosting, cybersecurity, and fraud detection service providers to maintain Platform operations. These providers act as Personal Information Processors (PIPs) under data processing agreements and are prohibited from using your data for any purpose other than providing services to pjili.
pjili may share data with its legal counsel, auditors, or compliance advisors where strictly necessary for the provision of professional advice or the conduct of legal proceedings, subject to applicable professional privilege and confidentiality obligations.
No Sale of Data: Under no circumstances does pjili sell, lease, or auction your personal data to any third party. All data sharing described in this section is for operational, regulatory, or legal purposes only.
pjili.club uses cookies and similar browser-based tracking technologies to operate the Platform effectively, improve user experience, and support security functions. A cookie is a small text file stored on your device by your browser when you visit a website.
You can control non-essential cookies through your browser settings. Most modern browsers on Android (Chrome) and iPhone (Safari) allow you to block or delete cookies via the Settings menu. Be aware that disabling strictly necessary cookies will prevent you from logging in to your pjili account. Disabling all cookies does not affect pjili's retention of data already collected in accordance with this Policy.
No Cross-Site Advertising Tracking: pjili does not deploy third-party advertising tracking cookies or participate in cross-site user profiling for advertising purposes. Our cookie use is limited to operational, security, and analytics functions within pjili.club.
pjili employs industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, accidental loss, or destruction. These measures include, but are not limited to:
Data Breach Notification: In the event of a personal data breach that poses a real risk of serious harm to data subjects, pjili will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players as required by NPC Circular 16-03 and applicable law.
pjili retains your personal data only for as long as is necessary to fulfill the purposes described in this Privacy Policy, subject to the following minimum retention periods required by law and regulation:
At the expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymized, whichever is technically more appropriate given the data category and storage medium.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by pjili:
Request a copy of the personal data pjili holds about you, including what data we have, where it came from, and who it has been shared with.
Request correction of any inaccurate, incomplete, or outdated personal data we hold. Many fields can be updated directly through your account settings.
Request deletion of your personal data where processing is based on your consent and you withdraw that consent, or where the data is no longer required for its original purpose — subject to statutory retention requirements.
Object to specific processing activities, including direct marketing communications. You may opt out of marketing emails and SMS at any time by updating preferences in your account settings.
Request your personal data in a structured, machine-readable format to transfer to another service provider, where technically feasible.
Lodge a complaint with pjili's Data Protection Officer (DPO) or directly with the National Privacy Commission (NPC) if you believe your data rights have been violated.
To exercise any of the above rights, please contact pjili's Data Protection Officer at the contact details provided in Section 16. pjili will respond to data rights requests within 15 business days of receipt, as required under NPC guidance. Some rights are subject to exceptions under RA 10173 where compliance would infringe upon legal obligations, particularly PAGCOR and AMLA recordkeeping requirements.
Strict 21+ Policy: pjili does not knowingly collect personal data from any individual under 21 years of age. All pjili services are exclusively for adults aged 21 years and older, in compliance with PAGCOR regulations governing online gaming in the Philippines.
During account registration, pjili requests date of birth to screen for age eligibility. During KYC verification, government-issued ID documents are inspected to confirm age. Any account found to belong to a person under 21 years of age will be immediately closed, all personal data associated with that account will be purged (subject to any statutory retention obligations), and any deposits will be returned through the original payment method.
If you believe that pjili has inadvertently collected data from a person under the age of 21, please contact our Data Protection Officer immediately at the address in Section 16 so that we can take prompt corrective action.
Some of pjili's service providers — including cloud infrastructure providers, game software providers, and cybersecurity vendors — may operate data processing facilities outside the Republic of the Philippines. When personal data is transferred outside the Philippines to such providers, pjili ensures that such transfers comply with the cross-border transfer provisions of RA 10173 and NPC regulations.
Specifically, pjili requires all non-Philippine data processors to:
By using the pjili Platform, you consent to the transfer of your personal data to such processors under the safeguards described above.
The pjili Platform may contain links to or integrate with third-party services — such as GCash, PayMaya, and game provider platforms — that operate under their own privacy policies. When you interact with these services through the pjili Platform, your data may be processed by those third parties in accordance with their respective privacy policies, which are independent of this Policy.
pjili is not responsible for the privacy practices, data security measures, or policy terms of any third-party service. We encourage you to review the privacy policies of any third-party service you use in connection with your pjili account. Links to third-party services are provided for your convenience only and do not constitute pjili's endorsement of those services' privacy practices.
pjili may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law (including any NPC regulations or PAGCOR directives), or Platform functionality. When material changes are made, pjili will:
Your continued use of the pjili Platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not accept the revised Policy, you should cease using the Platform and may close your account by contacting our support team.
The current version of this Privacy Policy is always accessible at pjili.club/privacy-policy. We recommend reviewing it periodically — it won't be a long read once you're familiar with the general structure.
pjili has designated a Data Protection Officer (DPO) as required under NPC Circular 16-01. The DPO is responsible for overseeing pjili's compliance with RA 10173 and serving as the primary point of contact for data subjects and the National Privacy Commission.
If you wish to exercise your data rights, make a privacy-related inquiry, or lodge a complaint regarding pjili's handling of your personal data, please contact the pjili DPO through the following channels:
If you are not satisfied with pjili's response to a data privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines (NPC). Information about filing a complaint with the NPC is available through the official NPC channels.
Privacy First: pjili is committed to handling all data privacy inquiries promptly, respectfully, and transparently. Your privacy rights matter to us, and we treat every request seriously regardless of its scope.
Privacy at a Glance
A quick reference summary of pjili's core privacy commitments for Filipino players.
pjili operates in full compliance with RA 10173 (Data Privacy Act of 2012) and is registered with the National Privacy Commission. Your data rights under Philippine law are respected in every processing activity.
Every piece of data transmitted between your device and pjili.club is protected by 256-bit SSL/TLS encryption. All sensitive stored data — including KYC documents and financial records — is encrypted at rest using AES-256.
pjili never sells, rents, or trades your personal data to third parties for marketing or commercial purposes. Every data-sharing arrangement is strictly operational, regulatory, or legal — and documented in this Policy.
pjili has a designated DPO as required by the NPC. If you have data privacy concerns, your inquiry goes to a dedicated compliance professional — not a generic support queue — and receives a substantive response within 15 business days.
pjili only collects personal data that is necessary for the specific purpose for which it is requested. We don't ask for information we don't need, and we don't keep data longer than required by law and these policies.
If a data breach occurs that poses real risk of harm, pjili is committed to notifying the NPC within 72 hours and notifying affected Filipino players promptly in line with NPC Circular 16-03 requirements — no cover-ups, ever.
Your privacy and security matter. Every GCash deposit, every game session, and every peso you win is protected by pjili's compliance framework. Join Filipino players who trust pjili with their gaming experience.
RA 10173 Compliant · NPC Registered · PAGCOR Regulated · 21+ Only